What if I forget my password?
When you forget your password, we know that you want to get back into your account as quickly as possible. Learn how to reset your password, or troubleshoot other password problems.I FORGOT MY PASSWORD
What if I forget my username?
Since you sign in with personal information, your email or phone number, we can't share that info if you forget it. Follow the steps to remember or find your Microsoft account.I FORGOT MY USERNAME
How do I sign up for a Microsoft account?
You can use your email address or phone number to sign up, or we'll help you create a new Outlook.com email address.SIGN UP
How do I close my account
Before you close your account, take a few moments to review your subscriptions and save important data. Learn more about what you need to do before you go.LEARN MORE
Security & Privacy
Why do I need to add security info?
Security info, your backup email or phone number, lets us contact you if there's something wrong with your account. This is important if you forget your password or someone else tries to use your account. We don't use this info to spam you.LEARN HOW TO ADD
What does Microsoft do with my data?
We collect data about your interests and how you use our products in order to improve your experience. However, we don't use your personal conversations or files to target ads at you.PRIVACY AT MICROSOFT